PRIVACY POLICY
Last updated: September 6, 2024
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At Cressa Candles, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.cressacandles.com or use our services, including purchasing products and booking tarot readings. By using our Site or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal information:
a) Personal Identification Information
When you place an order, create an account, or book a service, we may collect the following:
Name
Email address
Phone number
Mailing or billing address
Payment information (e.g., credit card details)
b) Non-Personal Information
We may collect non-personal data such as:
Browser type and version
Operating system
IP address
Information about how you use our Site (e.g., pages visited, time spent)
c) Cookies
We use cookies to enhance your browsing experience and gather data about how our website is being used. You can choose to accept or decline cookies through your browser settings, but declining cookies may limit the functionality of certain parts of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Processing and fulfilling your orders
Providing customer support
Managing your account and bookings
Sending you transactional emails (order confirmations, shipping updates, etc.)
Sending marketing communications (only with your consent)
Improving our products, services, and website
3. How We Share Your Information
We respect your privacy and will not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties for the following reasons:
Service Providers: We may share your information with third-party vendors who assist with payment processing, order fulfillment, and website hosting.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as a court order or government investigation.
4. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, disclosure, or destruction. These include encryption of payment information and secure data storage practices. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information under certain circumstances.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.
To exercise any of these rights, please contact us at cressacandles@gmail.com.
6. Third-Party Links
Our Site may contain links to other websites operated by third parties. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any websites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are under 18, please do not provide us with any personal information. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.
8. Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your personal data will be deleted or anonymized.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: cressacandles@gmail.com
Phone: 432-556-8405